Welcome to the NYSCI Support Portal

Please click the "new ticket" button to get support. Thanks!

Staff Resources

NYSCI Staff Resources

Employee Manual

NYSCI Technology Usage - Page 47

Social Media Use - Page 26

How to Check the Status of a Mojo Helpdesk Ticket

TeamCal Directions and NYSCI Room Resources

Connecting to Wi-Fi Staff BYOD: Android

Connecting to Wi-Fi Staff BYOD: iOS

Connecting to Ambassador Network

Dashboards & Status

Google Apps Status Dashboard

Test Your Internet Speed

Internet Traffic Report

FAQs, Guides and Tutorials

Virtual Meetings

Zoom Training

Microsoft Teams Training

Phones: One Talk

One Talk Desktop Setup Instructions

One Talk Mobile App Instructions

G Suite

Gmail FAQ

Gmail Video Tutorial

Google Calendar Video Tutorial

How to Share your Calendar

Google Drive FAQs

Google Docs Tutorial

Google Sheets Video Tutorial

Google Slides Video Tutorial

Google Backup and Sync FAQ

Google Meet Training

Google Chrome Browser Reset

Google Drive for Backups

OS Tips & Tricks

Keyboard shortcuts for OS X

Keyboard shortcuts for Windows

Keyboard shortcuts for Chromebooks

Take a screen shot (print your screen) on macOS

Take a screen capture (print your screen) WINDOWS 11

PDFs Tips and Tricks

eSignature with Adobe Acrobat

eSignature with Preview(OS X)

How to Save Microsoft Office Documents as PDF

Adding Supporting Documents to a PDF with Preview(OS X)

Remote Support

Remotix on Demand Support Agent

Signeasy

Signeasy Visual Tutorial

Signeasy - What to do if a Submission is Declined

Signeasy - QuickStart Reference Sheet

Virtru

Install and Activate Virtru

Using Virtru for Gmail

Notifying Virtru Recipients

Virtru for Users